Frequently Asked Questions
Everything you need to know about your ANDI shopping experience.
How long does shipping take and how can I track my order?
Standard shipping typically takes 3-5 business days within the continental US. Once your order ships, you will receive an email with a tracking number to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are easy and can be initiated through our online returns portal. Please note that final sale items are not eligible for return.
How do I ensure I am ordering the right size?
Every product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.
What payment methods do you accept?
ANDI accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with manufacturers who adhere to fair labor standards.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.